OpenPhone
Business phone system with integrated SMS and team features.
OpenPhone is a cloud-based business phone system that integrates SMS messaging with voice calling and team collaboration. It's designed for distributed teams that need a single phone system without traditional hardware. OpenPhone provides each team member with a dedicated business phone number, allowing customers to reach them while keeping personal numbers private. The platform includes SMS, call recording, voicemail transcription, and detailed call logs, making it perfect for modern businesses.
Features
- ✓Business phone number per user
- ✓SMS and voice in one platform
- ✓Call recording and voicemail transcription
- ✓Team directory
- ✓Call scheduling
- ✓Detailed call analytics
- ✓CRM integration
- ✓Mobile app
Pros
- +All-in-one phone system
- +Perfect for remote teams
- +Affordable per-user pricing
- +Excellent mobile experience
Cons
- -Less powerful than enterprise phone systems
- -Limited for large enterprises
- -SMS features less robust than SMS-specific platforms
Frequently Asked Questions
Can I port my existing phone number?
Yes, OpenPhone supports number porting, though it may take 5-7 business days to complete.
Does OpenPhone include SMS?
Yes, SMS is included with OpenPhone. Team members can send and receive SMS from their business number.
Can I integrate OpenPhone with Slack?
Yes, OpenPhone integrates with Slack for incoming call notifications and SMS message alerts.
Is there call recording?
Yes, OpenPhone includes call recording and automatic voicemail transcription with all plans.
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